Terms of Service

1. Acceptance of terms

By accessing laroweb.ca or engaging Laroweb Studio for services, you agree to be bound by these Terms of Service and our Privacy Policy. If you are entering into a contract on behalf of a company, you represent that you have authority to bind that organization.

2. About Laroweb Studio

Laroweb Studio provides professional web design, development and digital strategy services for businesses. Work is performed directly with the studio principal, with access to enterprise-grade AI infrastructure through Technologies GNETICS Inc. when relevant to your project.

3. Services offered

Depending on your needs, Laroweb may provide:

• Website development — corporate sites, landing pages, CMS integration, bilingual EN/FR builds
• Web applications — dashboards, portals, internal tools, API integrations and SaaS prototypes
• SEO optimization — technical SEO, on-page structure, schema markup, local SEO and performance tuning
• UX design — research, wireframes, prototypes and conversion-focused interfaces
• Custom programming — tailored development beyond standard website scope
• AI business agents — autonomous workflows for lead handling, reporting and repetitive tasks, powered by GNETICS infrastructure
• Post-launch support, maintenance and ongoing optimization when agreed in writing

4. Quotes & project scope

Quotes are valid for 30 days unless stated otherwise and reflect the scope described at the time of issue. Each project includes defined deliverables, timeline and revision rounds. Work outside that scope — additional pages, features, integrations or rounds — requires a written change order or new quote approved before work proceeds.

5. Payment terms

Unless agreed otherwise in writing, projects require a deposit (typically 40–50%) before work begins, with remaining balances due at agreed milestones or before launch. Invoices are payable within 14 days unless another period is stated. Late payments may pause active work until the account is current. All amounts are in Canadian dollars unless specified.

6. Client responsibilities

To keep your project on track, you agree to:

• Provide content, feedback and approvals within agreed timeframes
• Ensure materials you supply (text, images, logos, trademarks) do not infringe third-party rights
• Provide accurate information for quotes, billing and delivery
• Maintain confidentiality of credentials, staging URLs and access we share with you
• For AI or integration projects: provide lawful access to systems and comply with those platforms' terms

7. Intellectual property

All creative work, custom code and project-specific assets remain the property of Laroweb until full payment is received. Upon final payment, ownership of the agreed deliverables transfers to you, except for third-party components, open-source libraries, stock assets and pre-existing Laroweb tools or frameworks, which remain under their respective licenses. Laroweb may showcase completed work in its portfolio unless you request otherwise in writing before launch.

8. Third-party tools & open source

Projects may include third-party services (hosting, fonts, plugins, APIs, AI providers). You are responsible for ongoing fees, accounts and compliance with those providers' terms after handoff unless maintenance is covered by a separate agreement. Open-source components are used under their published licenses.

9. Revisions & approval

Each project includes a defined number of revision rounds as stated in your quote. Once a deliverable is approved in writing or deployed to production, further changes may be treated as new work and quoted separately. "Approval" includes explicit sign-off or 5 business days without feedback after delivery, if stated in your quote.

10. Hosting, launch & maintenance

Unless included in your quote, Laroweb provides guidance on hosting and domain setup but does not guarantee third-party uptime. Ongoing hosting, SSL renewal, backups and security updates are your responsibility unless covered by a maintenance agreement with Laroweb.

11. SEO, performance & AI disclaimers

We build sites with SEO and performance best practices, but we do not guarantee specific search rankings, traffic levels, conversion rates or revenue outcomes. AI agents and automations operate according to configured rules; you remain responsible for reviewing outputs, complying with applicable laws and supervising business-critical decisions.

12. Acceptable use of the website

When using laroweb.ca, you agree not to:

• Use the site for unlawful, fraudulent or harmful purposes
• Attempt to bypass security, scrape the contact API or submit automated spam
• Submit false, misleading or infringing content
• Disrupt site operation or interfere with other users

13. Confidentiality

Both parties agree to keep confidential any non-public business information shared during a project. We will sign a non-disclosure agreement upon request for sensitive work.

14. Warranties & liability

Services are provided with professional care and skill. Except as required by law, the website and services are provided "as is". To the maximum extent permitted by Quebec law, Laroweb's total liability for any claim related to a project is limited to the amount you paid for that project in the twelve (12) months preceding the claim. We are not liable for indirect, consequential or lost-profit damages. Nothing in these terms limits liability that cannot be excluded under applicable law.

15. Termination

Either party may terminate a project in writing. You pay for all work completed and expenses incurred up to the termination date. Deliverables paid in full are transferred as agreed. Deposits for work already performed are non-refundable unless otherwise stated in your quote.

16. Force majeure

Neither party is liable for delay or failure to perform due to events beyond reasonable control (natural disaster, major outage, illness, government action or similar), provided prompt notice is given and reasonable efforts are made to resume performance.

17. Governing law & contact

These terms are governed by the laws of the Province of Quebec and applicable laws of Canada. Disputes fall under the exclusive jurisdiction of the courts of Montreal, Quebec. For questions about these terms: ariannelaroche@gnetics.ca · +1 (438) 365-2781.