AI agents for SMEs: useful or gimmick?
Many SMEs add an « AI-powered » chat widget without connecting real information: pricing, availability, quote process. Result: vague answers and frustrated clients.
A useful business agent knows your catalogue, policies and limits. It qualifies prospects, routes to the right page or offers an appointment — instead of repeating « see our FAQ ».
Infrastructure matters: secure hosting, logging, safeguards on sensitive data. That is the expertise Laroweb brings through Technologies GNETICS Inc. for serious deployments, not throwaway demos.
Start with one precise use case — intake, quote follow-up, smart FAQ — then measure time saved before expanding. Applied AI is operational, not buzz.
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